Returns & Exchanges

At Piccolo's Gastronomia, we take pride in the quality of our gourmet imports and fresh fare. If your order does not meet our high standards, we are committed to making it right through a streamlined return or replacement process.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately inspect all perishable and non-perishable items for any signs of damage or quality concerns.

• 2.
  Contact Support

  Email our customer care team within 48 hours of delivery with your order number and clear photographs of the items in question.

• 3.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) or confirm if a replacement will be shipped immediately.

• 4.
  Process Refund

  Once approved, a refund will be issued to your original payment method within 5-7 business days, or a fresh replacement will be dispatched.